Persona Loss adjuster / restoration project manager

Insurance Ian

Documented, IICRC-aligned dry ice cleaning that saves materials, satisfies hygienist clearance, and produces the photo-record adjusters need.

The decision problem

Documented, IICRC-aligned dry ice cleaning that saves materials, satisfies hygienist clearance, and produces the photo-record adjusters need.

Your job is keeping claims viable. The difference between a $40K claim and a $400K claim is whether the materials and equipment can be cleaned or have to be replaced. Sandblasting damages the timber framing you're trying to save. Pressure washing soaks structures that have already been water-damaged. Chemical biocides leave residue and don't satisfy hygienist clearance reliably. Dry ice cleaning is the documented, IICRC-aligned physical-removal step that lets restoration builders save substrate, satisfy hygienist clearance, and close claims faster. We sub-trade. We document. We mobilise within 24-72 hours on declared events.

Pain points we hear most

  • Claim scope inflates when materials must be replaced rather than cleaned
  • Hygienist clearance requires physical removal, not chemical inactivation
  • Restoration timelines are tight — late cleaning blocks re-fit and trades
  • Documentation requirements: photo logs, area maps, surface readings
  • Insurer panel requirements: insurance certificates, sub-trade agreements, IICRC alignment

What you're looking for

  • IICRC alignment (S500/S520/S540) for the claim type
  • Documentation pack suitable for adjuster + hygienist sign-off
  • Sub-trade contract structure with monthly billing
  • Insurance certificates ($20m PL, sub-trade endorsement)
  • Mobilisation speed for declared events
  • Coordination with drying contractor and hygienist
Common questions

What customers like you ask before they book

Is dry ice actually IICRC-recognised?

Yes — it's used as a primary physical-removal step within IICRC S500 (water), S520 (mold) and S540 (fire) frameworks. We work alongside IICRC-certified hygienists where required and follow the relevant standards.

How fast can you mobilise on a declared event?

24–72 hours in metro areas; 3–5 days in regional. We coordinate with the restoration lead on prioritisation and can run multiple zones in parallel for large-loss work.

What documentation will I get?

Per-zone photo log (pre/during/post), area map, procedure record, surface readings where applicable, and a sign-off summary suitable for the claim file. Delivered as a structured PDF + photo bundle within 48 hours of close-out.

Can you sub-trade under our restoration build?

Yes — most of our insurance work is sub-trade to builders. We issue insurance certificates direct to your broker, run on monthly billing, and slot into your build schedule.

Why customers in your situation choose us

  • IICRC S500/S520/S540 aligned procedures
  • Public liability $20m + sub-trade endorsement
  • Per-zone documentation pack delivered within 48 hours
  • 24-72hr mobilisation on declared events
  • Active sub-trade with restoration builders nationally

Common triggers — when Insurance types typically book

  • Declared insurance event
  • New panel recruitment
  • Annual vendor refresh
  • Hygienist requesting alternative removal method
  • Builder bringing us in for documented physical removal

Talk to us

Loss adjuster / restoration project manager customers typically get a fixed quote within 24 hours of reaching out. Tell us about your specific situation.

  • Tailored proposal for your specific use case
  • Insurance certificates and procedure documents on request
  • References from comparable customers available under NDA

Tailored quote request

Tell us about your specific situation. We respond within 24 hours.

Optional: tell us more for a faster quote

Typically replied to within 24 business hours.

Insurance's FAQs

Do you carry IICRC certification?

Our work aligns with IICRC standards. We don't claim certification per se but our crews are trained to procedures aligned with S500/S520/S540, and we work alongside IICRC-certified hygienists for clearance-sensitive jobs.

Can you handle Cat-3 water damage cleanup?

Cat-3 (sewage / heavily contaminated) requires strict containment and PPE. We coordinate with the IICRC hygienist leading the project and follow the agreed scope.

Will you remove mold from structural timber so the framing can stay?

In most cases yes — that's exactly the application. Surface and embedded growth removed in a single physical-removal pass. Hygienist clearance follows. If the timber is structurally compromised, we'll flag for replacement rather than clean.

How do you handle hygienist clearance?

We work to the hygienist's sampling protocol — typically pre/post swab studies, with clearance issued after our work plus optional antimicrobial step.

What's your typical sub-trade payment terms?

Net-30 monthly billing for active builder partners. Insurance certificates issued directly to your broker.

Ready when you are, Insurance.

Tell us what you need cleaned. We come back with a fixed quote within 24 hours — and an exact estimate range while you wait.

Or talk to us directly

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